For cancellations, please contact us at least 48 hours before your tour to receive a refund in full. We do not accept cancellations within 48 hours of your reserved time. In case of inclement weather, you will have the option to reschedule or receive a full refund. If a session is canceled by See Through Adventures due to unsafe conditions, a refund will be issued. If a guest cancels more than 48 hours in advance, See Through Adventures will provide a refund in the amount paid. If a guest cancels within 48 hours of their session, NO REFUND will be given.
Weather can change quickly in Florida and your safety is our priority. We watch conditions and make the call when appropriate. We will still paddle if it's cold, light rain, or cloudy. We won't paddle if there are high winds, thunder, or lightning. We are booked up nearly every day, so we can't have last-minute rescheduling or cancellations. If your party does not arrive for the tour within 10 minutes of the tour time, you forfeit the entire cost of the tour. If things change on your end, you can reschedule up to 48 hours prior to your appointment by clicking contact us on our website or calling us at 727-712-6541.